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Episode 4

Your Photos Are Telling Customers You’re Not Real

  • DateWednesday 19 August
  • Time11:00 am AEST
  • Duration30 minutes
  • Cost Free
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Can’t make it? Register and get the replay sent to your email.

In This Session

You’ve probably got a stock photo, an AI headshot, or a photo from a few years back sitting on your website right now, and it felt like a fine stopgap at the time.

Here’s what happens next: when someone notices a photo is AI-generated or generic, they trust the business less, not more. One global study found people are four times more likely to lose trust than gain it once they clock it.

On the other side of that: a real photo of the person doing the work is the single biggest trust factor on a local business website, ahead of any other image on the page. Most people trust it over a polished stock photo, not despite it looking less shiny, but because of it.

Melody, our resident photographer and videographer, sits down with us this session to talk through what that actually looks like in practice, and what it takes to get one without turning it into a production.

Got a question for Melody? Send it through beforehand and we’ll get to it live.

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Portrait of Melissa Stewart, Client Success Manager at iOnline

Melissa Stewart

Client Success Manager

Melody Druery

Photographer/Videographer

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Wednesday 15 Jul 2026

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Most small business owners have had a go at fixing their website copy – some have written it themselves, some have hired someone…
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Meet the Speakers

Portrait of Melissa Stewart, Client Success Manager at iOnline
Portrait of Melissa Stewart, Client Success Manager at iOnline

Melissa Stewart

Client Success Manager

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Melissa is iOnline’s Client Success Manager. She’s the person in your corner who’s genuinely across your business, not just your account.
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