Privacy Policy.

Last Updated: 28/10/24

1. Introduction

iOnline (https://ionline.com.au/) (“We”, “Us”, “Our”) values your privacy and is committed to safeguarding it through our compliance with this policy.

This Privacy Policy (“Policy”) describes the types of information we may collect from you or that you may provide when you visit our website,  https://ionline.com.au/ (“Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy adheres to the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Privacy Act).

2. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including:

a) Personal Information: This includes information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, and any other identifier by which you may be contacted online or offline (“Personal Information”).

b) Non-Personal Information: This includes details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

c) Cookies and Automatic Data Collection Technologies: As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

We only collect personal information for purposes which are directly related to our functions or activities under the Privacy Act, and only when it is necessary for or directly related to such purposes.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information, for the purpose for which it was collected, including:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To notify you about changes to our Website or any products or services we offer or provide though it.

We will not use or disclose your personal information for another purpose unless you have consented or this is otherwise allowed under the Privacy Act.

4. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose Personal Information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business, and only for the purposes for which it was collected.
• For any other purpose disclosed by us when you provide the information, and only with your express consent.

We will take reasonable steps to ensure that the personal information we disclose to a third party is protected in a way which is consistent with the Australian Privacy Principles.

5. Data Security

We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other misuse.

6. Accessing and Correcting Your Personal Information

You have the right to ask for access to personal information that we hold about you, and ask that we correct that personal information. We will provide you with access unless we are legally authorized to refuse your request. If you wish to access your personal information, please contact us using the details provided below.

7. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page.

8. Complaints

If you believe that we have not complied with the Australian Privacy Principles in the Privacy Act, please contact us using the details provided below. We will investigate your complaint and respond to you within a reasonable period of time.

9. Contact Information

If you have any questions or comments about this privacy policy and our privacy practices, contact us at:

Phone: 07 5515 0451
Email: hello@ionline.com.au

By using the Website, you agree to our collection, use, and disclosure of your information as described in this Privacy Policy. This policy may change from time to time, and your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.